Terms of Service



Processors and Sub-processors

Effective Date: 18 November 2019

In certain instances, HelloCrowd, Inc. (“HelloCrowd”), as a provider of cloud-based services, may act as a data processor, i.e., the entity that processes personal data on behalf of data controllers and acts on the instructions of the data controllers. As a data processor, HelloCrowd may appoint third-party data processors (“Subprocessors”) for the services provided through the following platforms (the “Services”):

  • The online platform “Events by HelloCrowd” available at https://www.hellocrowd.net (“EVENTS”);
  • The online platform “Hire by HelloCrowd” available at https://www.hire.science (“HIRE”);
  • The online platform “Learn by HelloCrowd” available at [TBA] (“LEARN”); and
  • The related software applications.

This page provides important information about the identity, location and role of the authorized Subprocessors. Terms used on this page but not defined have the meaning set forth in the Customer Terms of Service or superseding written agreement between customers and HelloCrowd.

Table of contents

  • When are we the data processor
  • Engaging sub-processors
  • List of sub-processors
  • Contacting Us

When is HelloCrowd a data processor? 

HelloCrowd will act as a data processor in the situations when a customer of HelloCrowd (the “Customer”) concludes a service contract with HelloCrowd on the basis of the Customer Terms of Service and submits data to the Services, including the Customer Data. For example, if the Customer registers on HIRE as an organization that is looking for employees, the customer can select what types of personal data should be collected from potential employees. In such situations, the Customer acts as a data controller, whereas HelloCrowd acts as a data processor. 

Engaging subprocessors

To support delivery of the Services, HelloCrowd may engage and use Subprocessors who may have access to the personal data of the Customers, including the Customer Data. When engaging Subprocessors, HelloCrowd will comply with the requirements of the applicable data protection laws, including the General Data Protection Regulation (“GDPR”). HelloCrowd shall not be engage Subprocessors without obtaining prior authorization from respective data controllers. Moreover, prior to engaging any Subprocessors, HelloCrowd performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

Subprocessors may be engaged for the following purposes:

  • To provide infrastructure necessary for delivering the Services;
  • To provide technical and operational assistance with regard to the Services;
  • To provide customer support services;
  • To provide email distribution services; and
  • To support the Services and the business activities of HelloCrowd.

List of sub-processors

The table below provides and overview of the Subprocessors, their functions, location, and contact details.

Sub-processor Function Country Website
Amazon Web Services, Inc Cloud Service Provider United States https://aws.amazon.com
Google, Inc Platform as a Service Provider
Analytics Provider
United States https://cloud.google.com
Intercom, Inc Customer Support Services United States https://www.intercom.com
Mandrill, Inc. Transactional Email Services United States https://mandrill.com
APIHub, Inc.  Data Enhancement Services United States https://clearbit.com
Stripe, Inc. Payment Processing Services United States https://stripe.com

The list may be updated from time to time to reflect changes in the Services and HelloCrowd’s contractual relationships. 

Contacting us 

Please feel free to contact us if you have any questions about this policy. You may contact us by using the following contact details:

Email: support@hellocrowd.net
Email our DPO: dpo@hellocrowd.net
Phone: +1 201 574 1903
Post address: HelloCrowd, Inc
967 Hymettus Ave, 
Encinitas, CA,
92024 United States



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